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Great book for beginners.
I did get a couple new things out of it. The good thing about the book, very easy read.
This book was a waste of time and not worth the wait. I read half of it and quit. Lots of common knowledge, however nothing in depth or useful. Seems to be more of a sales pitch type book for testing your EI rather than an in depth discussion on the subject.
This book comes with a code to help you find your Emotional Intelligence. It can only be used one time so as a library book it is useless. Not recommended.
Interesting book. It has documented a lot of common knowledge in one place. However, the information it offers for each piece of advice is minimal; really this is a book to promote all the "certification" classes, and additional materials they advertise at the back of the book.